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Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up menu will appear. It includes in-depth information about all the operations that you can carry out on that particular page. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of educational videos clarifying how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, check out our comprehensive Frequently Asked Questions database, which includes questions asked by actual users and provides real solutions. We regulary "revamp" our FAQ section with new articles so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of technical support engineers available 24x7 and eager to help you with any question. Each support ticket you submit will be answered in less than one hour (the average ticket response time being just twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com